Delete My Account

Last updated: March 2026

We respect your right to delete your account and all associated data. To request account deletion, please follow the steps below.

How to Request Account Deletion

1

Send an email to support

Email support@homefixai.app with the subject line: "Account Deletion Request"
2

Include your account email

In the email body, include the email address associated with your HomeFix AI account
3

We'll process your request

We will process your deletion request within 30 days and confirm completion via email

What Gets Deleted

When you request account deletion, we will permanently remove:

Your account information (name, email, password)
Your profile and home details
Your scan history and analysis results
Saved quotes and contractor information
Your home binder and all associated data

What We Retain

In accordance with our Privacy Policy, we may retain:

Anonymized and aggregated data for analytics and service improvement
Information required by law or for legal compliance
Backup copies for a limited period (typically 30-90 days)

This retained data cannot be used to identify you personally.

Important: Cancel Your Subscription First

If you have an active subscription, please cancel it before requesting account deletion. This ensures you won't be charged after your account is deleted. You can manage your subscription in your account settings or contact us at support@homefixai.app.

Questions or Need Help?

If you have any questions about account deletion or need assistance, please contact our support team:

Email: support@homefixai.app