Support

How can we help?

Find answers to common questions or reach out to our support team.

Email us directly

support@homefixai.app

We typically respond within 24 hours.

Topics

Common topics

Account Help

Sign in issues, account recovery, and profile settings.

Billing & Subscription

Manage your plan, cancel, and billing questions.

Manage subscription

Using the App

Scanning, quote analysis, pro connections, and app features.

Privacy & Data

Your data, deletion requests, and privacy information.

Privacy policy

Technical Issues

App not working, errors, feedback, and troubleshooting.

Delete My Account

Request permanent account and data deletion.

Go to deletion page

FAQ

Frequently asked questions

How do I cancel my subscription?
Go to Manage Subscription, enter your email, and follow the link to manage your billing. You can cancel anytime.
I subscribed on the website. Do I need to pay again in the app?
No. Download the app and sign in with the same email. Your subscription will already be active.
How do I delete my account?
Visit our Delete My Account page or email support@homefixai.app.
Is HomeFix AI a replacement for a licensed contractor?
No. HomeFix AI provides informational guidance only and does not replace licensed professionals.
How do I contact support?
Email us at support@homefixai.app. We respond within 24 hours.